Return Period: Customers can request a return within 14 days of receiving the order ✓
Refund: A full refund of the cost of the tie is offered, excluding shipping costs ✓
Special Conditions: Since ties are party category products, refunds will not be made if we find that the tie has been used. It is essential that the tie is delivered in intact condition, without odors or signs of use ✓
Excluded Products: Personalized ties are not eligible for return ✓
Returns Processing: Refund will be processed within 7 business days after receipt and verification of the returned product ✓